Terms of service

Introduction

Welcome to Zingkarts, a website owned and operated by chandan Kumar  (Proprietorship) (hereafter referred to as “Company,” “we,” “us,” or “our”). By accessing and using our website (www.zingkarts.com), you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our website.

Purpose

Our website provides a platform for customers to discover and purchase a wide range of products across categories such as home essentials, kitchenware, personal care, electronics, and more (collectively referred to as “Products”). Our aim is to deliver high-quality Products at great value, supported by a seamless, trustworthy, and customer-friendly online shopping experience.

Order Processing

By placing an order on our website, you agree to pay the listed price for the Products, including applicable taxes, shipping, and handling charges. We reserve the right to cancel or refuse any order for reasons including but not limited to pricing errors, stock unavailability, or suspected fraudulent activity.

Payments

We accept payments through credit card, debit card, UPI, BNPL (Simpl), and Cash on Delivery (COD). By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us (or our third-party payment processors) to charge the total amount for your order .

Shipping

We strive to ship orders in a timely manner. However, delivery times may vary based on location, product availability, and external factors. We do not guarantee specific delivery dates and shall not be liable for delays or damages arising from shipment issues.

Returns and Refunds

If you are not satisfied with a Product, you may return it within the return window specified in our Returns Policy. Returns must meet all conditions outlined in the policy. Approved returns may be refunded or exchanged as per your request. Please refer to our Returns Policy for detailed terms.

User Content

Our website may allow you to upload, publish, or share content such as reviews, comments, photos, and videos (“User Content”). By submitting such content, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from such User Content in connection with our website and its promotion.

You are solely responsible for the content you post, and you agree not to upload any content that is offensive, illegal, defamatory, obscene, or violates the   rights of others.

Proprietary Rights

All content on our website—including but not limited to text, images, logos, graphics, videos, software, and design—is the property of the Company or its licensors and is protected under Indian and international intellectual property laws. You agree not to reproduce, distribute, modify, or commercially exploit any part of the website without our prior written consent.

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

Disclaimer of Warranties

Our website and all content are provided “as is” and “as available,” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the website will be error-free, secure, or uninterrupted 

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Company (chandan Kumar , operating as a sole proprietorship), its owner, employees, agents, affiliates, suppliers, or licensors be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, loss of data, business interruption, or other intangible losses, arising out of or relating to your access to or use of (or inability to access or use) the website or its content, even if we have been advised of the possibility of such damages

In jurisdictions where certain limitations are not allowed, our liability shall be limited to the maximum extent permitted by law, but will in no case exceed the total amount paid by you for the product in question.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Modifications to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective upon posting on the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.